Welcome to EIB Institute! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://eibinstitute.in, register as a student, purchase courses, and use our learning platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information when you:

  • Register on our site
  • Enroll in a course
  • Subscribe to a newsletter
  • Fill out a contact or inquiry form

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing information (for course purchases)
  • Any other information voluntarily submitted

1.2 Non-Personal Information

We may collect non-identifiable data about users such as:

  • Browser type and version
  • Device type and operating system
  • Internet service provider
  • Pages visited and time spent on our website
1.3 Cookies and Tracking Technologies

We may use "cookies" and similar tracking technologies to enhance the user experience. Cookies help us:

  • Understand user behavior
  • Improve site functionality
  • Remember user preferences

Note: Users can configure their browsers to refuse cookies. However, some features of the website may not function properly if cookies are disabled.

2. How We Use Collected Information

We use the collected information for the following purposes:

  • To Improve Customer Service: Your data helps us respond more effectively to your support needs.
  • To Personalize User Experience: We use data to understand how users interact with our website.
  • To Improve Our Platform: Feedback helps us enhance our services and features.
  • To Process Payments: We use your information to manage course purchases securely. Payment data is shared only with trusted third-party processors.
  • To Send Emails: We may send order updates, important notifications, or respond to your inquiries.
3. How We Protect Your Information

We implement appropriate technical and organizational security measures to safeguard your personal data against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

This includes secure data transmission (HTTPS), password encryption, and limited access control.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others.

We may share limited data with:

  • Trusted Service Providers (e.g., payment gateways) strictly for the purpose of delivering our services
  • Legal Authorities when required to comply with legal obligations or enforce our site policies
5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data
  • Opt out of non-essential communications
  • Disable cookies via your browser settings

To make any request related to your data, please contact us at the details below.

6. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to check this page regularly for updates.

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